Start by selecting "Playback" on the home screen 

Select the dropdown next to your device, then select the cameras you would like to do playback on

Once the cameras are selected, click on the calendar icon to set the date and time that you would like to view. This can be up to a 24hr period. 

Once dates and times are set, select the "Search" button 

To start watching the video, either simply press the play button, or click anywhere on the timeline where there is recording. 

To start downloading playback, rewind the video to shorty before the incident you are attempting to catch (This will be the start time of the downloaded recording). Then select the  icon in the bottom left corner. 

Move the red bars left and right to highlight the time period you would like to download.

Select the  to open the download window. Set the file path you would like the footage to go to, set the export format to MP4 and then select 

You may get this warning, simply press 

A progress window will pop up, when the status bar turns solid blue the footage is finished downloading.